Return & Refund Policy
Eligibility
We only accept returns for products that arrive damaged, defective, or are delivered incorrectly. We do not accept returns for change of mind.
How to Request
Email support@valonry.in within 48 hours of delivery with your order number and a clear unboxing video as proof.
Refund Timelines
Approved refunds are processed within 5 to 7 business days after we receive and verify your request.
COD Order Refunds
For Cash on Delivery orders, refunds are transferred to your bank account via NEFT or IMPS using the details you share with us.